HOW TO ORDER

It is easy to order on-line, just click on the product category and follow the instructions given. We will confirm your order and payment by e-mail.

You can choose from the following payment options:

• WorldPay which is a secure through bank (RBS Royal Bank Of Scotland) payment option.
• PayPal, secure and simple and you don't need a PayPal account, just a credit card
• Bank Transfer, just follow instructions in Check Out
• If you wish to pay by another method, send us an e-mail.

FREIGHT AND COST

Your order is dispatched from Hong Kong so depending on where you are, local duty and tax may apply.

FREE delivery to any address in Hong Kong

For other countries, the rates will be calculated in Check Out

DELIVERY INFORMATION

For orders received before 11.00 am on a working day we will aim to dispatch the same day or latest the next working day. We use EMS courier service for our deliveries. For details, click here

For Hong Kong deliveries, please allow 1-3 working days for your order to be processed. For other countries, please click here for details

RETURNS and EXCHANGE

We hope that you are satisfied with our product but we accept returns within 30 days of purchase if unused, in good condition with all tags attached. Hong Kong returns are free for the first exchange but internationally you pay for the return to us. You may exchange size or colour and the delivery cost for your first exchange is free. If you wish to exchange the same product again, you pay for delivery cost.

Should a product be faulty, please notify us within 7 days. We will refund you fully once the faulty product is received or we will exchange it and send you a new product.

Refunds will be made by original payment method. Please retain proof of Postage as we do not accept responsibility for items lost in transit.
Please fill in the return / exchange form which came with your delivery and send with your returned product